Strata Management Sydney

Strata One is a Strata Management services company focused on facilitating apartment growth potential and creating a harmonious community living environment for all residents.

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About STRATA ONE

How Do We Deliver Exceptional Strata Experiences?

At Strata One, we believe in providing strata management that is defined by trust, transparency, and collaboration. This philosophy guides our approach, ensuring that every property we manage operates smoothly while meeting the unique needs of property owners, residents, and tenants. Our people-first focus, combined with a dedication to maintaining long-term relationships, ensures a consistently high standard of service.

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Schedule a discovery call today to explore how our services can meet your needs. Book now and let’s discuss the best solutions for you!

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Quick Access

Strata One Portal
Log in to the Strata One Portal to view documents, submit requests, track maintenance, and stay up to date—24/7.
Make a Payment

Pay your strata levies online via DEFT. Quick, secure and flexible payment options including BPAY, credit card, and more.

Emergency Contact
All emergencies should be directed to our office during office hours and to the following trades after hours.
FAQ’s
Explore our most frequently asked questions to learn more about how we work and how we make strata simple.

Client Forms

Log a Maintenance or Repair Request
Pet Request
Key Request
Renovation

How to make the switch to Strata One

It is easy to change from your existing Strata Management company. You will be switching to the Strata One standard, in 4 simple steps.

The Strata One Process

Why poor Strata Management compromises your apartment’s growth

Too many Strata Committee members are unhappy with the living environment in their strata apartment. A lack of trust in the Strata Manager leads to stress, tension and feeling caught in the middle.

Six foundations for apartment growth certainty

Expectations are agreed between the owners and Strata One in relation to how we will work together. Areas include: how and how often we will communicate, how decisions will be reached, who will be responsible for what and developing a schedule for routine matters.

It’s easy to transition to the Strata One standard

Expectations are agreed between the owners and Strata One in relation to how we will work together. Areas include: how and how often we will communicate, how decisions will be reached, who will be responsible for what and developing a schedule for routine matters.

Relax, knowing that the financial growth of your strata apartment is in safe hands

Expectations are agreed between the owners and Strata One in relation to how we will work together. Areas include: how and how often we will communicate, how decisions will be reached, who will be responsible for what and developing a schedule for routine matters.

Proactive
Problem-Solving

Effective strata management involves identifying and resolving issues before they escalate. At Strata One, we adopt a forward-thinking approach, focusing on prevention and preparedness. Our team works diligently to assess potential risks, mitigate disruptions, and implement practical solutions that align with the needs of the property and its residents.

Whether it’s navigating complex legislative requirements or addressing maintenance concerns, our proactive methods ensure minimal impact on property owners and tenants. By staying ahead of potential challenges, Strata One consistently delivers smooth and uninterrupted management services.

UNDERSTANDING STRATA

Frequently Asked Questions

The concept of strata title, where persons own and have title to individual lots within buildings or complexes, was originally devised in New South Wales in the early 1960’s. Before this time a title was held by a company or co-operative rather than an individual.  Therefore essentially, a strata scheme is a building or group of buildings that have been divided into ‘lots’ which may be individual apartments, office, industrial, commercial or retail units, townhouses or retirement villages. When a person buys a lot, they also share ownership of common property with other lot owners. This may include shared gardens, external walls, roofs, driveways and stairwells. Lot owners are members of the owners’ corporation, which owns and manages the common property. An owner’s corporation is automatically created when a strata plan is registered. Where strata titles are used for a building or complex, the property is often referred to as a ‘strata scheme’.

In strata schemes:

  • A strata scheme comprises strata lots and (usually) common property
  • The common property is held and controlled by the Owners Corporation on behalf of all the lots owners
  • The property owner may be an individual, family or company
  • The land occupied by the owners is referred to as a strata lot
  • They may be owned in fee simple or a tenant under a lease (leasehold)
  • A scheme may involve occupation/ownership of more than one strata lot (e.g. units, town houses) in a building within the one parcel of land, as in the case of retirement villages, rural development concepts and other multiple dwelling developments
  • Most schemes have shared common property, i.e. hallway, garden area, driveway, recreational area, farmed paddock, structural walls, floors and roofs.
  • The strata lot does not have to adjoin or be near other strata lots within the same scheme, e.g. cabins, mobile home, caravan site, rural scheme

It is not required by law to engage the services of a Strata Management firm, however owners must be aware that the Owners Corporation is legally obligated to meet certain requirements to comply with the Strata Schemes Management Act 1996. The advantage of appointing a Strata Manager is that they are specialists in areas such as administration (eg. management of Strata Roll), compliance (eg. fire safety or OH&S), accounting (eg. issuing of levies, taxation, budgeting), insurance (eg. renewals and claims) and establishing preventative maintenance programs (eg. gutter cleaning, sump pit cleaning and pump servicing).  Employing a Strata Manager will ensure that there is no bias towards any one party and that the best interests of the building is safeguarded. Strata One has a range of management options from an all-inclusive agreement with or without fixed disbursements through to our strata essentials package that suits smaller strata schemes wishing to take a more hands on approach with their daily management.

The Strata Manager carries out some or all of the functions, duties or powers of the Owners Corporation in administering and maintaining a strata scheme or community title. This role includes but is not limited to secretarial and administration, arranging insurance, organising maintenance works, maintaining financial records and bank accounts, advising on By-law and other legal matters. A Strata Manager in New South Wales must be licensed under the Property, Stock and Business Agents Act.

Insurance of the property is required to protect the structure of the building and items agreed upon by the Owners Corporation in the event of an accident or undue events that may occur. Insurance policies are reviewed at each annual general meeting and the policy varies depending on the needs of the Owners Corporation. Owner occupiers are recommended to obtain contents insurance to protect their personal belongings and investors are encouraged to obtain landlord insurance for those renting their unit.

Strata Management Sydney

At Strata One, we deliver trusted and professional strata management services in Sydney tailored to residential, commercial, and developer clients. We recognise that effective strata management is not just about maintaining properties—it’s about fostering thriving communities and safeguarding the interests of property owners. With our commitment to excellence and a people-first approach, we ensure seamless, reliable, and proactive management to protect your assets and promote harmonious living and working environments.

How Do We Deliver Exceptional Strata Experiences?

At Strata One, we believe in providing strata management that is defined by trust, transparency, and collaboration. This philosophy guides our approach, ensuring that every property we manage operates smoothly while meeting the unique needs of property owners, residents, and tenants. Our people-first focus, combined with a dedication to maintaining long-term relationships, ensures a consistently high standard of service.

Clear Communication

Effective communication is essential for successful strata management. We prioritise transparency and clarity in every interaction, keeping property owners informed at every stage. From detailed financial reporting to timely updates on maintenance and compliance matters, we ensure all stakeholders have the information they need.

Our team is committed to promptly addressing questions and concerns, and maintaining accessible communication channels. Whether through meetings, emails, or our reporting tools, we remain a dependable source of information for our clients.

Proactive Problem-Solving

Effective strata management involves identifying and resolving issues before they escalate. At Strata One, we adopt a forward-thinking approach, focusing on prevention and preparedness. Our team works diligently to assess potential risks, mitigate disruptions, and implement practical solutions that align with the needs of the property and its residents.

Whether it’s navigating complex legislative requirements or addressing maintenance concerns, our proactive methods ensure minimal impact on property owners and tenants. By staying ahead of potential challenges, Strata One consistently delivers smooth and uninterrupted management services.

Collaborative Approach

Collaboration is key to achieving successful strata management outcomes. At Strata One, we work closely with clients, residents, and external stakeholders to align goals and expectations. This partnership approach ensures all voices are heard and considered, creating an inclusive environment where everyone feels supported.

Internally, our team fosters a culture of cooperation and shared responsibility, enabling us to deliver cohesive and efficient service. Externally, we develop meaningful relationships with trusted service providers, contractors, and organisations to deliver comprehensive benefits to our clients. By working together, we create solutions that address diverse needs and priorities.

Strata Management Services

Strata One provides an extensive range of strata management services in Sydney, designed to address the diverse needs of residential, commercial, and developer clients. Each service is meticulously crafted to ensure efficiency, compliance, and long-term value. Our expertise across various property types allows us to deliver practical solutions that enhance both property functionality and community living.

Residential Services

Managing residential properties requires a careful balance of operational efficiency and community-focused management. We ensure that residential properties remain well-maintained and harmonious, enabling owners and residents to enjoy secure and thriving living environments.

Our residential strata management services include:

  • Strata Insurance Coordination: Ensuring appropriate coverage for buildings and shared areas, while liaising with insurers to handle claims efficiently.
  • Financial Management: Providing accurate budgeting, transparent financial reporting, and timely levy collection.
  • Maintenance and Repairs: Coordinating routine and urgent repairs for common property to uphold quality standards.
  • By-Law Compliance: Enforcing by-laws and ensuring adherence to legislative requirements.
  • Community Engagement: Facilitating meetings and fostering communication to maintain a cohesive community.

These services are designed to simplify the complexities of residential property management while safeguarding the value of shared assets.

Commercial Services

Strata management for commercial properties demands an approach that caters to business-focused environments. At Strata One, we provide tailored management solutions to help commercial property owners optimise their investments and maintain professional spaces.

Our commercial strata management services include:

  • Lease Management Support: Assisting with tenant-related matters and ensuring smooth lease agreements.
  • Workplace Health and Safety Compliance: Managing risk assessments and ensuring compliance with health and safety standards.
  • Budgeting and Financial Oversight: Delivering transparent financial reporting and efficient cost management.
  • Facilities Management: Coordinating the maintenance of essential facilities and shared spaces to ensure functionality.
  • Dispute Resolution: Handling conflicts between tenants or stakeholders professionally and efficiently.

These services focus on ensuring commercial properties operate smoothly, meeting the needs of businesses and stakeholders.

Developer Services

Strata One works closely with developers to establish well-structured strata schemes that support the long-term management of newly constructed properties. From planning through to implementation, we provide the guidance and expertise developers need to create successful strata communities.

Our developer strata services include:

  • Strata Scheme Establishment: Assisting with compliance and the preparation of tailored strata management plans.
  • Owners’ Corporation Setup: Facilitating the formation of owners’ corporations and advising on initial meeting requirements.
  • Financial Planning: Establishing budgets and levies for the ongoing management of the property.
  • Handover and Transition Management: Ensuring a seamless handover from developer to owners for long-term success.

By aligning our services with developer goals, we deliver a smooth and compliant transition that sets the foundation for effective strata management.

Why Choose Strata One?

What makes us different from the other is our commitment to delivering strata management services that prioritise transparency, community, and innovation. Our team’s dedication to these values ensures clients receive professional support that aligns with their needs and expectations.

Transparent Service

Transparency is a cornerstone of our operations. At Strata One, we provide clients with full visibility into the management process, including financial transactions, maintenance schedules, and compliance updates. Our detailed reporting and open communication foster trust and confidence, enabling property owners to make informed decisions with clarity and assurance.

By prioritising transparency, Strata One builds strong relationships with clients and stakeholders, ensuring accountability and reliability in all aspects of our service.

Community and Asset Focus

Strata One understands the importance of community in strata living. We work to foster a sense of connection among residents while maintaining the long-term value of each property. Our team’s people-first philosophy ensures that the needs of property owners and tenants are always at the forefront of our service delivery.

Through consistent upkeep, effective communication, and forward-thinking management strategies, we create environments where communities can thrive. Our strata manager in Sydney services are designed to protect assets and enhance the quality of life for everyone involved.

Innovative Solutions

In an ever-evolving industry, innovation is key to staying ahead. Strata One leverages the latest tools and technologies to streamline property management and enhance service efficiency. From advanced reporting systems to modern communication platforms, our approach ensures clients receive top-tier support.

As one of the best strata managers in Sydney, we continue to adapt and evolve our services to meet the changing needs of property owners and communities.

Partner with Strata One Today

Strata One offers expert strata management in Sydney that prioritise professionalism, transparency, and community building. Whether you are a property owner, tenant, or developer, our team is dedicated to meeting your unique needs with precision and care.

From residential and commercial properties to new developments, Strata One’s comprehensive service suite ensures smooth operations and long-term value. Partner with us today to experience strata management that protects your assets and enhances your community. Contact Strata One to learn more about our services and how we can support your property management needs.